LOCAL PICKUP ALWAYS AVAILABLE BY APPOINTMENT AT OUR MAIN STREET OUTPOST. EMAIL US AT therootedplow@gmail.com OR MESSAGE US ON FACEBOOK FOR INFORMATION.

Returns & Exchanges

Returns & Exchanges
We work hard to source quality products for our Collections and we stand behind our merchandise, but we value our customers and want you to love your purchase as much as we loved creating it. If you'd like to return or exchange an item, please contact us at therootedplow@gmail.com within 30 days of purchase so we can help make it right.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

Shipping
To return your product, mail your product to: The Rooted Plow, 117 Old West Mountain Rd, Ridgefield, Connecticut 06877 or contact us for local returns by appointment in downtown Ridgefield.

You will be responsible for paying for your own shipping costs for returning your item.